Question 1

How quickly can you fix my slow movement?

Accepted Answer

In most cases, we can diagnose and fix slow garage door movement within a single service visit. Our technicians arrive with fully stocked trucks containing the most common parts needed for repairs. Slow movement is typically caused by worn rollers, lack of lubrication, or spring tension issues – all of which we can address on the spot. For emergency situations, we offer same-hour arrival. Standard service calls are usually completed within 1-2 hours of our arrival.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement can be caused by several factors: worn or damaged rollers that create friction in the tracks, inadequate lubrication on hinges, springs, and moving parts, weakening torsion or extension springs that struggle to lift the door's weight, dirty or misaligned tracks, motor issues with the garage door opener, or cold weather affecting lubricant viscosity. Our technicians perform a comprehensive inspection to identify the exact cause and recommend the most cost-effective solution.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes, we understand that a new garage door is a significant investment in your home. We offer flexible financing options to make your dream door affordable. Our financing plans include 0% interest options for qualified buyers, low monthly payment plans, quick and easy approval process, and no prepayment penalties. We partner with trusted financing companies to ensure you get competitive rates. During your free consultation, our team will discuss all available options and help you find a payment plan that fits your budget.

Question 4

What's included in your 5-year warranty?

Accepted Answer

Our comprehensive 5-year warranty covers all parts and labor on installations and major repairs. This includes garage door panels, springs (torsion and extension), rollers and hinges, tracks and brackets, weatherstripping, and opener components we install. If anything fails due to manufacturing defects or workmanship issues, we'll repair or replace it at no additional cost. Our warranty is transferable if you sell your home, adding value to your property.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once a year, ideally before summer or winter when temperature extremes put extra stress on your garage door system. Regular maintenance includes lubrication of all moving parts, spring tension adjustment, track alignment check, safety sensor testing, opener inspection, and weatherstrip evaluation. Annual maintenance can extend your garage door's lifespan by 5-10 years and helps prevent costly emergency repairs.

Question 6

Are your technicians licensed and insured?

Accepted Answer

Absolutely. Every technician at Garage Door Winter Springs is fully licensed, bonded, and insured. Our team members are IDA (International Door Association) certified and factory trained on all major garage door brands. We conduct thorough background checks on all employees and require ongoing education to stay current with industry best practices. You can trust that the professional entering your home meets the highest standards in our industry.